We are nearing completion of our new home on Cape Cod. The Home Store has provided excellent service from helping to modify the layout of our open space modular home (including my dream kitchen) to drop setting the modular sections on the foundation. A snafu was encountered, through no fault of The Home Store, when the original manufacturer, Excel, went bankrupt, just before the manufacture of our home was to start. The Home Store stepped up and demonstrated their strong customer service by finding a new manufacturer who could construct our original design with only a short delay and by paying to correct errors by the new manufacturer. I recommend The Home Store highly!!
The Home Store was very helpful. They detailed what I was getting and then itemized the prices. They gave me a detailed list of the tasks I’d need to do to complete the contracting work, something very few companies do. Also, they did a good job correcting a couple of warranty items. I’d definitely buy a home again from them.
I have known and work with The Home Store for a very long time. The owner Andy Gianino is a one of the most passionate and knowledgeable individuals I know in the home building industry. They do a wonderful job!
My father is currently building a home with the Home Store out of Whately, Mass. The process began smoothly but has been stagnant for the past few months. The proposed date of him being moved into his house was originally by the end of November. There has been little to no work done to his home in the past 3 weeks at least. He lost his house in a fire November of last year, he has been through enough. This company has not been easy to work with because they do not contact him when he reaches out to them. They have yet to contact him this week as to why he has not seen any progress on the house. They inaccurately measured the hole in the wall for his fireplace, there is still a window that needs installing, the front porch and siding isn't finished. It's December and the house has been on the foundation since September. At this point he is not sure when he will be able to move into his house. Due to his experience with this company, and hearing from a few other people that this happens with this company often, I unfortunately cannot recommend them to anyone.
Dave Lewis and the staff at the home store are professional and make the process of picking out a home relatively easy.
The Home Store Inc is a US General Contractor based in Whately, Massachusetts. The Home Store Inc is located at 73 State Rd, Whately, MA 01093, USA.
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